主讲人 |
梁旻老师 |
简介 |
<p>《 职场礼仪》</p>
<p> </p>
<p>知(认知) Knowing 认识礼仪</p>
<p>情(情感) Feeling 关心他人</p>
<p>意(意愿) Willing 展现尊重</p>
<p>行(行为) Doing 养成行为</p>
<p>Outcome课程成果</p>
<p> Understand why business etiquette is important 了解职场礼仪为何重要</p>
<p>Develop the habit of respecting others and self-respect 培养尊重他人和自尊的习惯</p>
<p> Learn how to adapt etiquette to different cultures 学习如何根据不同文化调整礼仪</p>
<p> Identify inappropriate behaviors 识别不适当的“礼仪”行为</p>
<p>Explore dressing, dining and travel etiquette 探索适当的着装、用餐、出行礼仪</p>
<p> Master skills of shaking hands and exchanging name cards 掌握握手和交换名片的技巧</p>
<p> </p>
<p>《提升情商》</p>
<p> </p>
<p>通(通晓) Understand emotions 认识情绪 EI self-assessment 情商测评</p>
<p>情(情绪) Identify emotions 识别情绪 Improve self-awareness 自我觉察</p>
<p>达(到达) Change emotions 转化情绪 Adjust behaviors 调整行为</p>
<p>理(管理) Emotional bank account 情感账户 Demonstrate empathy 展现同理</p>
<p>Outcome课程成果</p>
<p>? Understand what is Emotional Intelligence 了解什么是情商</p>
<p>? Learn how to get self-awareness of emotions 学习如何自我觉察情绪</p>
<p>? Identify and understand emotions of others 识别和理解他人的情绪</p>
<p>? Practice to manage and change emotions 练习管理和转化情绪</p>
<p>? Develop acceptance and empathy to others 提升对他人的接纳和同理</p>
<p> </p> |